Contract type: Permanent

Location: In-office, Southwark, Central London

Reporting to: Head of Data & Analytics

Salary: Up to £50,000, depending on experience

Role Overview

An exciting opportunity for a Data Analyst to join a rapidly scaling retail business and support data-driven decision making across Black Sheep Coffee.

This role will be responsible for building, maintaining and improving Power BI dashboards across the business, ensuring teams have access to accurate, clear and useful reporting. The role will also support SQL-based data reconciliation, help identify data quality issues, and act as a key data resource for Operations and Finance.

You will work closely with stakeholders across the business to understand reporting requirements, turn data into useful insight, and present information clearly to support better decision making.

Role responsibilities

Design, build and maintain Power BI reports, dashboards and visualisations across a range of business areas.
Work with stakeholders to understand reporting requirements and translate them into effective reporting solutions.
Use SQL to query, validate and reconcile data across different sources.
Maintain and improve existing Power BI reports, including performance, accuracy and usability.
Identify trends, patterns and opportunities in the data to provide actionable insights.
Present and explain insights to non-technical stakeholders.
Monitor data quality and integrity, resolving issues or escalating where needed.
Support the adoption of new tools and processes, including AI-enabled technologies where relevant.
Ensure reporting is accurate, consistent and easy for teams to use.

Essential requirements

3 years’ experience in a data analyst, BI analyst or reporting analyst role.
Strong experience using Power BI to create reports, dashboards and data visualisations.
Strong SQL skills, including querying, data validation and reconciliation.
Good understanding of data analysis and data visualisation principles.
Excellent analytical and problem-solving skills.
Ability to communicate findings clearly to non-technical stakeholders.
Strong attention to detail and sense of ownership.
Openness to learning new tools and technologies, including AI-enabled processes.

Desirable experience

· Experience working in a data team within a QSR, hospitality, retail or multi-site business.

· Familiarity with Azure Data Factory, Microsoft Fabric or similar modern data platforms.

· Experience using AI tools to improve reporting, analysis, automation or day-to-day ways of working.

Benefits

Annual Discretionary Bonus - Up to 15% of previous years earning.
Monthly phone bills reimbursed – up to £50 per month.
Free coffees and drinks at any of our locations, plus discounted food.
Access to Stream, offering a variety of high-street discounts.
Up to 5% Interest on savings through Stream Build Pot.
Employee Assistance Programme (EAP) - Access to confidential counselling and advice
Wellness App through our EAP.
Quarterly take home coffee orders - pods, beans or ground coffee.
Pension plan through NEST pensions – 3% employer contribution.
Free daily breakfast, snacks and commercial coffee machine in the office.
Monthly pub drinks, biannual staff socials and a fully stocked drinks fridge.
Rapid career progression and development opportunities.

About Black Sheep Coffee

Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story.

Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene.

With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry.

We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact.

Don’t miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.